A technician in plain workwear servicing a torsion spring on the shaft at the top of a garage door opening in a bright, tidy garage

Spring repair · Zionsville, IN

Garage Door Spring Repair

A loud bang from the garage and a door that will not lift usually means a broken spring. We come to your Zionsville home, replace the spring, check the cables, and explain the work and the price before it starts.

  • Licensed and insured
  • Upfront quote
  • Parts-and-labor warranty

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Torsion and coil springs

Garage door spring repair for torsion and coil springs

A garage door weighs far more than an opener can lift on its own. The springs carry that weight. Torsion springs sit on a steel shaft at the top of the door opening and twist as the door travels. Extension springs, the long coils that run beside the horizontal tracks, stretch and relax instead. Both types store a great deal of tension, and both are built for a set number of cycles, one cycle being a single open and close. Standard springs are commonly rated around ten thousand cycles, and high-cycle springs are rated well beyond that. A household that uses the door several times a day will wear through a standard spring sooner than one that opens it rarely.

A broken spring is easy to recognize once you know the signs. There is often a loud bang from the garage when it lets go. The door then feels heavy, rises only a few inches, or will not move, and the opener strains and stops. On a torsion spring you can usually see a gap in the coil. On an extension spring, the broken coil hangs loose or a cable trails across the floor. Stop pressing the button once you see these signs, because running the opener against a dead spring wears out its gear and motor.

A spring that has been carrying the door for a long time has often been straining the opener as well. If the door still misbehaves after it is balanced again, repairing the opener is the next job to look at.

Close-up of a new torsion spring and cable drum on a shaft at the top of a garage door opening, with a technician's gloved hand servicing the spring

After a spring breaks

What we check when a spring breaks

Spring type and size

A replacement has to match the door's weight. We measure the wire size, the inside diameter and the length, and match the cycle rating to how often the door is used. A spring that is too light leaves the door heavy; one that is too strong makes it fly up.

The second spring

A two-spring door has a pair that have worked equally hard. When one breaks, the other is the same age and close behind it, so we talk through replacing both together.

Cables and drums

A spring that snaps can whip against a cable or damage a drum. We look for frayed strands, kinks and a cable that has slipped off its drum before the door is put back in service.

Rollers, hinges and tracks

A door that dropped suddenly or was forced up by hand can leave a bent track, a cracked hinge or a roller out of its channel. We repair what the failure damaged.

Bearings and the shaft

On a torsion setup, the center bearing and end bearings carry the shaft. A dry or worn bearing makes the new spring work harder, so we check them at the same visit.

Balance after the repair

With the opener disconnected, a properly balanced door stays put when lifted by hand to about halfway. We set the tension until it does, then reconnect and test the opener.

The replacement

How a spring replacement goes

  1. 01

    You call and describe what happened

    Tell us whether you heard a bang, whether the door moves at all and what kind of springs you can see. Leave the door where it is.

  2. 02

    We come out and inspect the springs and cables

    The technician confirms the break, identifies the spring type and size, and checks the cables, drums and bearings around it.

  3. 03

    We explain what we found and the price

    You hear what needs replacing, whether we recommend replacing one spring or both, and the upfront quote, before any work begins.

  4. 04

    We replace the spring and balance the door

    The new spring is fitted and set to the door's weight, the hardware is checked, and the opener is tested against the repaired door.

Broken spring

A door that will not lift is not something to force.

Leave it down, tell us what you heard, and we will come out, replace what broke and explain the work before it begins.

Spring work

Spring replacement and finished work

A balanced residential garage door raised halfway and holding steady in a bright, tidy garage after a spring replacement
Close-up of a new torsion spring on a steel shaft with a cable drum at each end, fitted at the top of a garage door opening
Close-up of new nylon garage door rollers seated in a clean steel track in bright daylight
New rollers running in a straight track

Spring questions

Spring repair questions

Can I fix my garage door spring myself?
We advise against it. A spring holds the door's weight under heavy tension, and a mistake while releasing or adjusting it can cause serious injury. Replacing one also takes the exact wire size, length and tension for your door. A technician carries the right tools and parts and sets it up properly.
Is replacing a garage door spring hard?
The fitting itself is routine for a trained technician. The difficulty is doing it safely and getting the spring size and tension right for the door. A wrong size leaves the door heavy or unbalanced and puts strain on the opener.
How much does it cost to replace a garage door spring?
The price depends on the spring type, its size and cycle rating, whether one spring or a pair is replaced, and whether the cables, drums or bearings also need work. You receive an upfront quote before any work begins, so the number is settled before the technician starts.
Is it worth fixing a garage door spring?
Yes, when the rest of the door is sound. A spring is a wear part meant to be replaced during the life of a door, and a new one restores smooth operation and takes the strain off the opener. If the door itself is damaged beyond sensible repair, a new door may be the better investment, and we will say so.
How long does a spring replacement take?
A standard spring replacement is usually completed in one visit. A door with damaged cables, drums or tracks takes longer, and the technician tells you what the full job involves when the quote is given.
What should I do after a spring breaks?
Leave the door where it is and stop using the opener. Do not try to lift the door by hand, because it may be far heavier than you expect. Keep people and vehicles clear of the door and tell us what you see when you call.

Spring trouble

Heard a bang and the door will not lift?

Leave the door down and tell us what happened. We will come to your home, check the spring and the cables, and explain the fix before any work starts.